Effective Date: September 22, 2026
Last Updated: September 22, 2026
1. Acceptance of Terms
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Complete Healthcare (“Complete Healthcare,” “we,” “us,” or “our”) at https://charlottecompletechiropractichealthcare.com/ (the “Website”), as well as certain communications and services made available through the Website.
By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
Certain healthcare services, patient relationships, forms, notices, or other interactions with Complete Healthcare may be governed by additional terms, notices, consents, or legal requirements.
2. Website Use
The Website provides general information about Complete Healthcare, its healthcare and wellness services, and ways to contact the practice or request services.
You may use the Website only for lawful purposes and in accordance with these Terms.
Information available through the Website is provided for general informational purposes. Website content should not be used as a substitute for individualized evaluation, diagnosis, treatment, or advice from an appropriately qualified healthcare professional.
3. Appointments and Service Requests
The Website may allow you to contact Complete Healthcare, request information, or request or schedule an appointment.
Submitting an appointment or service request through the Website does not necessarily guarantee an appointment or establish that a particular service will be provided. Appointments and services may be subject to confirmation, availability, appropriate clinical evaluation, and other requirements.
You are responsible for providing accurate and current information when submitting a request or communicating with Complete Healthcare.
If you need immediate medical assistance or are experiencing a medical emergency, call 911 or seek appropriate emergency medical care. Do not rely on the Website, email, or SMS/text messaging for emergency communications.
4. Medical and Wellness Disclaimer
Information provided through this Website is intended for general educational and informational purposes and is not intended to constitute individualized medical advice, diagnosis, or treatment.
Healthcare needs and outcomes vary from person to person. Information on the Website should not be interpreted as a guarantee of any particular clinical result or outcome.
Decisions concerning your health should be made in consultation with an appropriately qualified healthcare professional who can evaluate your individual circumstances.
Nothing on this Website creates a provider-patient relationship solely by virtue of your accessing Website content or submitting a general inquiry.
5. Privacy
Your use of the Website is also subject to our Privacy Policy, available at:
https://charlottecompletechiropractichealthcare.com/privacy-policy/
Complete Healthcare also maintains a separate Notice of Privacy Practices concerning protected health information and applicable patient privacy rights.
Where protected health information is involved, the Notice of Privacy Practices and applicable health privacy laws may provide additional rights and requirements beyond those described in our general Website Privacy Policy.
6. SMS Messaging Terms
6.1 SMS Program and Purpose
Complete Healthcare may offer SMS/text messaging to individuals who affirmatively opt in to receive such communications.
Complete Healthcare may use SMS messaging for appointment reminders, appointment scheduling, responses to inquiries, patient or service updates, and/or other specifically consented communications.
SMS messages are intended to facilitate requested communications with Complete Healthcare. SMS messaging is not intended for emergency communications.
6.2 How You Opt In
Individuals may opt in to receive SMS messages from Complete Healthcare through a form on our Website.
Where the Website offers SMS enrollment, you must affirmatively provide your consent through the applicable opt-in mechanism.
Providing or entering a telephone number by itself does not constitute consent to receive recurring SMS messages.
By affirmatively opting in, you authorize Complete Healthcare to send SMS messages to the mobile number you provide for the purposes disclosed to you when you provide consent.
Consent to receive SMS messages is not a condition of purchasing goods or services or receiving healthcare services from Complete Healthcare.
6.3 Message Frequency
Message frequency varies depending on your interactions with Complete Healthcare, your appointment or service activity, inquiries you submit, and the communications you have requested or consented to receive.
6.4 Message and Data Rates
Message and data rates may apply.
Your wireless carrier’s messaging, data, and other rates and charges may apply to messages sent or received in connection with the SMS program. Contact your wireless carrier if you have questions about your mobile plan.
6.5 How to Opt Out
To opt out of receiving SMS messages, reply STOP to any text message you receive from Complete Healthcare. After you send STOP, you will receive one final confirmation message stating that you have been unsubscribed. You will not receive additional SMS messages unless you later provide new consent to re-enroll.
Opting out of SMS messaging does not prevent Complete Healthcare from communicating with you through other methods when appropriate and permitted by law.
6.6 How to Get Help
For assistance with SMS communications, reply HELP to a text message from Complete Healthcare.
You may also contact Complete Healthcare by email at:
6.7 Re-Enrolling After Opting Out
If you have opted out of SMS communications, Complete Healthcare will not resume sending SMS messages unless you subsequently provide new consent to re-enroll.
6.8 Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
SMS delivery may be affected by your wireless carrier, mobile device, network availability, technical conditions, or other circumstances outside Complete Healthcare’s control.
6.9 Mobile Information and SMS Consent
Complete Healthcare does not sell, rent, trade, or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be disclosed to service providers acting on our behalf only when reasonably necessary to transmit requested communications, operate or support our messaging systems, maintain security, comply with applicable law, or protect our rights.
Such service providers are not permitted by Complete Healthcare to use your mobile information or SMS consent for their own independent marketing or promotional purposes.
Your SMS consent applies to communications from Complete Healthcare for the purposes to which you consented and is not transferred to another business for that business’s marketing or promotional communications.
6.10 Emergencies and Sensitive Communications
SMS/text messaging should not be used for medical emergencies or other urgent situations.
If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical care.
Text messages may not always be secure, immediate, or continuously available. You should use appropriate care when choosing what information to communicate by SMS.
7. Acceptable Use
You agree not to use the Website:
- For any unlawful, fraudulent, or abusive purpose;
- To interfere with the operation, security, or availability of the Website;
- To attempt to gain unauthorized access to the Website, systems, accounts, or information;
- To introduce malicious code, viruses, or other harmful technology;
- To impersonate another person or misrepresent your identity;
- To submit false or misleading information; or
- To violate the rights of Complete Healthcare or another person.
We may restrict or terminate Website access when reasonably necessary to protect the Website, Complete Healthcare, our patients, personnel, or others.
8. Intellectual Property
Unless otherwise indicated, the Website and its content, including text, graphics, logos, images, design elements, and other materials, are owned by or licensed to Complete Healthcare and are protected by applicable intellectual property laws.
You may access Website materials for your personal, lawful, noncommercial use.
You may not reproduce, distribute, modify, publish, sell, commercially exploit, or create derivative works from protected Website content without appropriate authorization, except as permitted by applicable law.
9. User Submissions
If you submit an inquiry, request, feedback, or other information through the Website, you represent that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.
Do not submit unlawful, threatening, malicious, fraudulent, or otherwise inappropriate material through the Website.
Information you submit that constitutes personal information is handled in accordance with our Privacy Policy and, where applicable, our Notice of Privacy Practices and applicable law.
10. Third-Party Websites and Services
The Website may contain links to or integrations with third-party websites or services.
Complete Healthcare does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
Your interactions with third-party websites or services are governed by the applicable third party’s policies and terms. You should review those policies before providing information or using the third-party service.
11. Disclaimer of Warranties
To the extent permitted by applicable law, the Website and its general informational content are provided on an “as is” and “as available” basis.
Complete Healthcare does not warrant that the Website will always be uninterrupted, error-free, secure, or free from harmful components, or that all Website content will always be complete, current, or error-free.
Nothing in this section is intended to disclaim obligations or rights that cannot lawfully be disclaimed, including applicable obligations concerning professional healthcare services.
12. Limitation of Liability
To the extent permitted by applicable law, Complete Healthcare will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from your use of or inability to use the Website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these Terms is intended to alter any rights or obligations applicable to professional healthcare services that cannot lawfully be altered by Website terms.
13. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful misuse of the Website, your material violation of these Terms, or your infringement of the rights of another person.
This provision does not apply to the extent prohibited by applicable law.
14. Termination or Restriction of Website Access
Complete Healthcare may suspend, restrict, or terminate access to all or part of the Website when reasonably necessary because of unlawful use, misuse, security concerns, violation of these Terms, Website maintenance, discontinuation of Website functionality, or other legitimate operational reasons.
Termination or restriction of Website access does not alter applicable rights or obligations concerning healthcare records, patient privacy, or services already provided.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes in the Website, our services, communications practices, operational requirements, or applicable law.
When changes are made, we will post the revised Terms on this page and update the “Last Updated” date above.
16. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable federal law or another applicable law controls.
Nothing in these Terms limits rights that cannot lawfully be waived under applicable law.
17. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
18. Entire Agreement
These Terms, together with the Privacy Policy and other notices or terms expressly applicable to particular Website features, constitute the terms governing your use of the Website.
Separate agreements, healthcare consents, notices, or legal requirements may apply to the healthcare services you receive from Complete Healthcare.
19. Contact Information
Questions regarding these Terms may be directed to:
Complete Healthcare
P.O. Box 4085
Mooresville, NC 28117
Email: drbellerdc@gmail.com
Website: https://charlottecompletechiropractichealthcare.com/
